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Cardless Play Is Here!

Encore Rewards activation

Enjoy the convenience of cardless play at any slot machine or electronic table game using your phone number. Your points and free play are just a click away!  

 

How it works:

  1. Tap the icon labeled 'Sign In' with the Encore Rewards logo on the slot display.
  2. Enter your phone number and PIN.
    Can't remember your PIN or need to update your phone number? Learn more here.             
  3. Start playing!
  4. Once finished, select 'Sign Out' to end your play session. 

        *Remember to keep your card handy for other exclusive benefits and rewards.

Your Guide to Cardless Play

FAQ

How many machines can I play at one time?

You can play on three machines at once, irrespective if your account is accessed via cardless play or your Encore Rewards membership card.

The session will time out automatically after 5 minutes of inactivity. 

Just like playing with a physical card, a PIN is required every time free play is downloaded to the device.

All players who provided a phone number via Guest Services or CasinosBC.com on or after registration starting September 5, 2024 are enrolled in cardless play using that phone number. If two phone numbers were provided (e.g. home vs mobile), the home number will be used. 

For additional support, please see Guest Services at any casino or community gaming centre in B.C., or contact customer support here.

Duplicate phone numbers over multiple accounts will be assigned to one account they are associated with for cardless play at random. This can be changed by updating your phone number for each account using a mobile number or another alternative phone number. To update or set up your phone number to activate the cardless play feature, please visit Guest Services at any casino or community gaming centre in B.C..

Your membership card is still required for other Encore Rewards program benefits, such as food and beverage earning and table earning. As the benefits of Encore Rewards continue to expand, new features may require the use of the physical card. 

Learn more about cardless play

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Our operations span the entirety of the province that we now call British Columbia. We respectfully acknowledge that we are guests in the territories of more than 200 First Nations, each with unique traditions, cultures, and histories. We are grateful to these First Nations caretakers for their stewardship of these lands and waters since time immemorial. 

BCLC is committed to establishing and maintaining good relations with all First Nations, Métis, and Inuit people in British Columbia and beyond. Our journey has only recently begun, and we have a lot of work to do in collaboration with Indigenous Peoples to understand the Truth, reconcile the past, and truly generate win-wins for the greater good, together.

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